Renewing Envato Item Support Print

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???? Understanding and Managing Hostiko Theme Support on Envato

When you get a Hostiko theme, you get 6 months of hands-on support. If you need more help after that, you can extend for another 6 or 12 months. Here's a guide to make it easy for you!

Overview:

Knowing how to keep your Hostiko theme supported is super important for a smooth experience. Let's break it down.

How To Renew or Extend Support:

Renewing or extending is easy if:

  • You're Eligible: Less than 6 months of support left, and the author is still helping.
  • Costs Vary: It's cheaper to extend while it's still active than to renew after it expires. Get details in Envato's 'Extending and Renewing Item Support' article [link here].

Renewal Steps:

  1. Log In to Your ThemeForest Account:

    • Go to the Downloads tab.
  2. Find Your Hostiko Purchase:

    • Look for your Hostiko buy. See how many support months are left and find the 'Renew Now' link.
  3. Tap 'Renew Now':

    • Clicking 'Renew Now' takes you to the Hostiko Theme's page.
  4. Hit 'Renew Support':

    • On the right side, tap 'Renew Support.'
  5. Checkout Time:

    • You're redirected to checkout. Confirm your payment, follow the steps, and you're done!

???? Don't Forget to Rate: Give Hostiko a thumbs up! Your rating makes it more awesome.

What If You Skip Renewing Support?

  • No More Hands-on Help: You won't get hands-on support.
  • You Still Get Good Stuff: But don't worry, you still get updates with fixes, patches, and new features, plus access to our online help.

When Can You Renew Support?

You can do it in three ways:

  1. When You Buy the Theme:
    • 30% of the list price or 37.5% on the item price.
  2. While You Have Support:
    • 30% of the list price or 37.5% on the item price.
  3. After Support Ends:
    • Before it Ends: 50% of the list price or 62.5% on the item price.
    • After it Ends: 70% of the list price or 82.5% on the item price.

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